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[Console Repair/Mod Center / cd problem with duo bought on ebay]

hello

i'm new here and already need your help

i bought a pcengine duo rgb modded + new lens on ebay from seller doujindance

my problem is that i cant play cd games, hucards works fine

i sent back the console to doujindance and he said that cd's works fine but when i received it for the second time... its still not working (cd is spinning but thats all)

any idea ? doujindance tryed to help me but in the end we failed to fix my problem

i also bought another lens (hop-m3) and its still not working

i can take picture if needed

thanks