Duo-R: CD won't spin with clamp in place.

[Timbot5000]

I'm having some trouble getting the CD to spin on my Duo-R. If I just leave the CD on without closing the lid everything spins fine except the laser has trouble reading the disc since it's wobbly, however when I add the magnetic clamp (removed from the lid) the disc stops as it can't seem to overcome the added weight of the clamp. Anyone have any ideas on where to begin?

[Keith Courage]

Sounds like the center spindle has been smashed down. This is very common. You will need to open up the system and pry the spindle back up slightly. You should use a pair of curved pliers as to not accidentally bend one side of the spindle or the other. Simply turn the pliers upside down and then apply little force pushing down from underside of the spindle to pry it up. http://www.hanessupply.com/webcatalog/PicturesCategory400/Curved%20Long%20Needle-Nose%20Pliers.jpg

[Timbot5000]

Well that was easy. Works perfectly now, thanks!

[Ninja16608]

Well that was easy. Works perfectly now, thanks!

KC is the man, There is no question about it :-)