NEC's evil twin

[guyjin]

wayback.iht.com/articles/2006/04/27/business/nec.php

Next step in pirating: Faking a company
By David Lague International Herald Tribune

FRIDAY, APRIL 28, 2006

BEIJING At first it seemed to be nothing more than a routine, if damaging, case of counterfeiting in a country where faking it has become an industry.

Reports filtering back to the Tokyo headquarters of the Japanese electronics giant NEC in mid-2004 alerted managers that pirated keyboards and recordable CD and DVD discs bearing the company's brand were on sale in retail outlets in Beijing and Hong Kong.

Like hundreds, if not thousands, of manufacturers now locked in a war of attrition with intellectual property thieves in China, the company hired an investigator to track down the pirates.

After two years and thousands of hours of investigation in conjunction with law enforcement agencies in China, Taiwan and Japan, the company said it had uncovered something far more ambitious than clandestine workshops turning out inferior copies of NEC products. The pirates were faking the entire company.

Evidence seized in raids on 18 factories and warehouses in China and Taiwan over the past year showed that the counterfeiters had set up what amounted to a parallel NEC brand with links to a network of more than 50 electronics factories in China, Hong Kong and Taiwan.

In the name of NEC, the pirates copied NEC products, and went as far as developing their own range of consumer electronic products - everything from home entertainment centers to MP3 players. They also coordinated manufacturing and distribution, collecting all the proceeds.

The Japanese company even received complaints about products - which were of generally good quality - that they did not make or provide with warranties.

NEC said it was unable to estimate the total value of the pirated goods from these factories, but the company believed the organizers had "profited substantially" from the operation.

"These entities are part of a sophisticated ring, coordinated by two key entities based in Taiwan and Japan, which has attempted to completely assume the NEC brand," said Fujio Okada, the NEC senior vice president and legal division general manager, in written answers to questions.

"Many of these entities are familiar with each other and cooperate with each other to develop, manufacture and sell products utilizing the NEC brand."

NEC declined to identify the companies for legal reasons.

Officials from branch offices of the Chinese State Administration of Industry and Commerce in southern China confirmed that counterfeit goods carrying the NEC brand had been seized in raids on a number of factories and that investigations were continuing.

Some technology companies have been criticized for piecemeal and half- hearted attempts to protect their intellectual property, but Okada said NEC was prepared to take proactive measures to defend its brand.

NEC had not previously made public the piracy in order not to compromise its investigation.

NEC said it would continue collecting evidence to support further criminal complaints. It was also planning to start civil lawsuits against some factories while negotiating with others.

Steve Vickers, president of International Risk, a Hong Kong-based company that NEC hired to investigate the piracy, said documents and computer records seized by the police during the factory and warehouse raids had revealed the scope of the piracy.

These records showed that the counterfeiters carried NEC business cards, commissioned product research and development in the company's name and signed production and supply orders.

He said they also required factories to pay royalties for "licensed" products and issued official-looking warranty and service documents.

Some of the factories that were raided had erected bogus NEC signs and shipped their products packaged in authentic looking boxes and display cases.

NEC said about 50 products were counterfeited, including home entertainment systems, MP3 players, batteries, microphones and DVD players.

Many of these pirated items were not part of the genuine NEC product range.

The investigation also revealed that fake goods from these factories were on sale in Taiwan, mainland China, Hong Kong, Southeast Asia, North Africa, the Middle East and Europe.

In some cases, they were being sold alongside legitimate NEC products in retail outlets.

Vickers, a former senior Hong Kong police officer, said he believed that the NEC case demonstrated how piracy is evolving from opportunistic and often shoddy copying of branded goods to highly coordinated operations.

"On the surface, it looked like a series of intellectual property infringements, but in reality a highly organized group has attempted to hijack the entire brand," he said. "It is not a simple case of a factory knocking off a branded product. Many of them have been given bogus paperwork that they say gives them the right to do it."

An official for a Chinese economic inspection team in Zhuhai in the southern Chinese province of Guangdong, who would give his name only as Zeng, said the managers of one factory that had been raided insisted they had a license to manufacture NEC goods.

He said that Chinese officials were seeking clarification from NEC and that the investigation was continuing.

The counterfeiting attack on the NEC brand comes as the Chinese government is coming under intense international pressure to crack down on rampant intellectual property theft. The U.S. government and American businesses complain that the Chinese efforts to combat piracy have so far been ineffective.

Gregory Shea, president of the U.S. Information Technology Office in Beijing, which represents more than 6,000 technology companies, said it was clear that the top Chinese leaders understood that intellectual property rights contributed to economic growth.

"We commend that, but we do recognize nonetheless that the situation is not improving on the ground," he said. "It has not turned the corner."

In response to the losses suffered by Japanese companies, Tokyo has called on China to crack down on piracy.

Japan last year joined the United States in filing a formal request under World Trade Organization rules calling on Beijing to detail efforts it was making to enforce intellectual property rights.

But piracy experts say privately that strained Chinese-Japanese ties complicate Tokyo's efforts to support Japanese companies operating in China.

While intellectual property violations continue, there are clear signs that China is responding to international pressure.

In the lead-up to the visit of the Chinese president, Hu Jintao, to the United States this month, Beijing began a publicity campaign to draw attention to what it said was an intensified crackdown on intellectual property theft.

And, while Hu toured technology companies in the United States, the Chinese leader reinforced this message.

After a visit to the Microsoft headquarters in Seattle on April 18, Hu said the protection of intellectual property was crucial for China's future.

"It is necessary to create a favorable investment environment, good and fast development, and for China's own innovative capability," he said. "We take very seriously our promises to enforce our laws on this issue."

Senior Chinese officials acknowledge that trademark violations occur, but they argue that local manufacturers were sometimes duped into producing pirated goods.

At a media briefing in March, the Chinese deputy minister for customs, Gong Zheng, said many factories produced goods under license to be exported and sold under a company's brand.

"Its easy for them to be deceived or lured by foreign traders to manufacture and export infringing goods," he said.

Vickers agreed that Chinese factories were often just part of the problem.

"The factory in China sometimes appears to be the bad guy, but often the bad guy is someone behind the scenes and they are often not in China," he said.

The first phase in NEC's effort to disrupt the counterfeiters began early last year when evidence that the piracy was coordinated from Taiwan was handed over to authorities on the island.

Prosecutors in the southern city of Kaohsiung issued warrants for the local police to raid a warehouse and offices in the area where investigators seized 60 pallets of counterfeit goods, mostly audio products, carrying the NEC brand.

Evidence collected in these raids also implicated factories in mainland China, according to people familiar with the investigation in Taiwan.

Officials at the Kaohsiung District Court said the case was still under investigation.

Beginning in November, the Chinese economic authorities coordinated further raids on nine factories in the cities of Guangzhou, Zhongshan, Zhuhai and Shenzhen in Guangdong Province.

Vickers said many multinational companies were now facing similar challenges to NEC as piracy expanded and became better organized.

"The reality is that factories in China will produce what they are asked to produce," he said. "The challenge is finding out who placed the orders and who funded it."

[NEC] said it had uncovered something far more ambitious than clandestine workshops turning out inferior copies of NEC products. The pirates were faking the entire company.

wonder if they made any PC Engines...

[esteban]

http://www.iht.com/articles/2006/04/27/business/nec.php

[NEC] said it had uncovered something far more ambitious than clandestine workshops turning out inferior copies of NEC products. The pirates were faking the entire company.

wonder if they made any PC Engines...

That was an absolutely insane article! Very sophisticated methods were used (i.e. many manufacturers thought they had actually landed a legit contract with NEC) ... and very scary. Have you folks seen the fake iPods? Pretty convincing, I'd say. And considering how popular and expensive iPods are, I'm surprised we haven't seen iFakes sooner... A long time ago, I stopped buying Gameboy games off of ebay because I got screwed too many times with counterfeits.

Back to the article: I love the fact that the real NEC was getting customer complaints about products they don't even make! Imagine being in customer service -- you'd think all these folks were smoking crack!

"I'm sorry, you must be mistaken. NEC does not currently offer an mp3 player in any of our product lines."

"But I just bought one yesterday! And the manual provided *this very phone number* for customer assistance."

"???!!! I'm sorry, you must be mistaken..."

[Seldane]

They were selling counterfeit Game Boy Advance SP systems here in Sweden a few years ago. The seller didn't even know that they were counterfeit, the only outer cosmetic difference were the screws -- they were entirely different.

[Keranu]

Wow, that's an amazing article. You think there are another other pirate companies of major companies? Insane.

[NEC Avenue]

Actually NEC did rebadge (under license) MP3 players from other manufacturers and sold them in asian markets.

For example this NEC D-Cube player is a rebadged Cowon/iAudio CW200. I have one of these.

http://www.goldenshop.com.hk/AI-trad/portable/dcube.htm

Here's another NEC MP3 player but this model was designed by NEC themselves instead of a rebadge.

http://www.nec-computers.com/News/news.asp?ID_NEWS=84&CNT=113

NEC also has a new HDD based MP3 player that was recently introduced.

http://www.mp3newswire.net/stories/6002/nec_votol.html

http://121ware.com/votol/

[esteban]

Actually NEC did rebadge (under license) MP3 players from other manufacturers and sold them in asian markets.

For example this NEC D-Cube player is a rebadged Cowon/iAudio CW200. I have one of these.

http://www.goldenshop.com.hk/AI-trad/portable/dcube.htm

Here's another NEC MP3 player but this model was designed by NEC themselves instead of a rebadge.

http://www.nec-computers.com/News/news.asp?ID_NEWS=84&CNT=113

NEC also has a new HDD based MP3 player that was recently introduced.

http://www.mp3newswire.net/stories/6002/nec_votol.html

http://121ware.com/votol/

Yes, I remember a recent slashdot or digg article that featured the VOTOL mp3 player. Very creative indicator for battery strength on that thing

[grahf]

I read about this on another forum a little while ago. Pretty crazy stuff to happen on this scale.