I think I have a defective game.....

[ddd1234]

I am talking about Tenshi no Uta Super CD game.

I am at the point where you fight a boss in the snow cave, and a cut scene is suppose to play after the battle.
After that, one character leaves your party and you obtain a blue tear shaped object.

But the cut scene didn't play and the character didn't leave my party. Moreover, I can't pick up the blue object even after beating the boss.

I back tracked to every town I consider relevant to my progress and talked to everyone, and still no progress.

Can anyone help? Duomazov Guide is of no use either.