50% Off EVERYTHING at TZD.com!

[Neo Rasa]

Got my stuff, everything worked out fine after all.

[Soviet Conscript]

got my stuff minus the forgotten worlds i ordered but i wasn't charged for it. i WAS charged for the turbo pad i ordered though which was not in the package.

so i basicly ordered 5 things. one i didn't get cause apperently it ran out before they got to my order and one thing they just plain forgot to pack.

[nat]

so i basicly ordered 5 things. one i didn't get cause apperently it ran out before they got to my order and one thing they just plain forgot to pack.

Wow, I'm surprised. I've been ordering from then since they were TTi and I've never had that happen.

If you let them know I'm sure they'll make it right for you.

[Joe Redifer]

It's your fault for ordering it.  You should have known they would have forgotten it.  No refund for you!

[Keranu]

I finally received my Turbo Vision + System Card 2.0 package from TZD! I ordered it on November 3rd and after assuring emails from them, I finally received it today on the 26th. While I appreciated their quick customer service response emails and even more so the great 50% deal, I wasn't entirely happy with what I received.

Now ahead of time right after I placed my order, they sent me an email letting me know that the Turbo Express I was ordering was that there were only two left and I was ordering the last one. They also mentioned that they were missing the instruction manuals and the box was worn, but they guaranteed it was new. I figured it was still a great deal, so I went on with it. However when I received it today, my brother pointed out that there was a small crack by the antenna, which surprised me. I'll try to post pics of this later. I can live with that, but for a product that's guaranteed to be new, I would've expected better condition for the actual inside product itself. However the tuner itself and the System Card 2.0 work fine and I'm happy overall.

Just thought I'd let people know my experience since there seems to be a trend of negative experiences during this sale on this thread.

[nat]

Don't blame TZD.

The postman probably had a hard time finding Nowhere, USA considering he blinks like any normal human being.

[Keranu]

Don't blame TZD.

The postman probably had a hard time finding Nowhere, USA considering he blinks like any normal human being.

Don't diss Crete, Illinois and the rest of the South Chicago subburbs or I'll get the Latin Kings on you! 

[Joe Redifer]

Keep in mind that you won't be able to receive any TV channels on your TurboVision after February 09.  And that will last forever and ever and ever and ever.  Dead serious.  No more CHIPS reruns for you.

[kid_rondeau]

Keep in mind that you won't be able to receive any TV channels on your TurboVision after February 09.  And that will last forever and ever and ever and ever.  Dead serious.  No more CHIPS reruns for you.

Yeah, I thought about that too...I told myself that sometime, between now and then, I would find a location where I get a somewhat clear signal and watch a full half-hour program on my TurboVision, just so I can say I've used it once "for real".

[Nazi NecroPhile]

Keep in mind that you won't be able to receive any TV channels on your TurboVision after February 09.  And that will last forever and ever and ever and ever.  Dead serious.  No more CHIPS reruns for you.

I'll keep watching Ponch on my Express via the video in port.  Suck on that, punk!

[Joe Redifer]

I can just see you lugging around a digital converter wherever you go.  I guess that's the only way to get MPEG2 compression artifacts on your TurboExpress.

[Keranu]

Keep in mind that you won't be able to receive any TV channels on your TurboVision after February 09.  And that will last forever and ever and ever and ever.  Dead serious.  No more CHIPS reruns for you.

Which is exactly why I bought one as soon as I could  . I gotta say, the TurboVision is quite awesome, considerably better than the Game Gear TV tuner. But even after terrestrial stations are gone, it can still be hooked up to stuff with AV ports, so I'm gonna hook it up to my laserdisc player so I can watch LDs portably!

[Joe Redifer]

Be sure to fashion a backpack-type jacket for your portable LD player.  That would rule.

[Keranu]

Of course, just like the Dreamcast back-pack in Typing of the Dead. I'm gonna need a portable power supply too, but I swear this device will still be portable!

[PCEngineHell]

That email reply they sent you was funny Keranu,esp their remark about this thread you linked to:

btw, we don't follow the message boards, most of the time they are populated by ill-informed people with waaay too much time on their hands! TZD

Thats classic considering they are talking about all their customers. I guess everyone who got screwed by them in one manner or another was simply mis informed and had way too much time on their hands. Its all our fault,even though all the info on the sale came directly from TZD via phone or email......

About as classic as this response they sent to my friend Eric when he informed them he was doing a charge back since they have not refunded his card yet.

You did not ask us to communicate anything to you, if you had we would have told you a title was missing.

So basically its my friends fault he didn't tell them to let him know they were out of stock.... Its his fault they charged his card too in advance and lied to him about shipping the package off..... What were they going to do,keep the remainder of our money for the titles they didn't have since we did not request that they let us know if there is any problems???

Talk about blame tossing,TZD has mastered it.

[Keranu]

Things are all good for me now. TZD is sending me whatever products of my choice that equal up to the price of the TurboVision since it had the crack in it.

[PCEngineHell]

What are you going to get?

[Keranu]

Buster Bros. and a Turbo Duo pad.

[Sinistron]

Ergh.  Less than a day on that engine tap I need 

[Nazi NecroPhile]

Buster Bros. and a Turbo Duo pad.

Have you played Buster Bros. before?  It's awesome, especially with a second player.

[schnuth]

Buster Bros. and a Turbo Duo pad.

Have you played Buster Bros. before?  It's awesome, especially with a second player.

I finally got my TZD order today and Buster Bros. was one of the games.  I also got a second pad and extension cord so I'll have to try some two player this weekend.  I also got JB Harold Murder Club after reading some posts about it, so I'm looking forward to that too.  I'm still bitter on missing out on Lords Of Thunder and Forgotten Worlds though.   

[Turbo D]

lords of thunder is one of the best ( if not thee best) games on the console.

[nat]

Good game, though definitely not the best.

One of the best soundtracks, however.

[Keranu]

Buster Bros. and a Turbo Duo pad.

Have you played Buster Bros. before?  It's awesome, especially with a second player.

I've briefly played a friend's back up copy of it before with him and I've played a little bit of the Gameboy and SNES versions too. Seems like a lot of fun, I've been wanting to get the Turbo one for years.

[nat]

I've bought this game from TZD a long time ago and I still haven't even taken it out of the shrinkwrap. 

I have a bunch of games like this. One of these days...

[Sinistron]

Uhhh- perhaps this has been said- but it says Nov 31st is the last day of the sale.  Only there's 30 days in November.

[kid_rondeau]

I noticed that too...I would take that to mean it ends after 12:00 midnight tonight. I'm probably gonna break down and buy 2 Turbopads and 4 extension cords so we can all play Bomberman '93 in different rooms.

[kid_rondeau]

I just placed my order. Man I love these guys!! Whenever I call to place an order, it's more like talking to an old Turbo gamer friend than a sales associate.

I'm sorry that some people's experience with them has been soured as of late, but I just cannot find anything bad to say about them.

I remember once I asked them when they expected to run out of games, they said "Probably around summer of 1997."

Flash forward ten-and-a-half years, and they're still rocking it Turbo style!

[Turbo D]

I just made an order. Bad news; the receipt counted it as the first. Even though its 11:09pm on the 30th. wtf? I live in the same f@$%ing state as tzd! I really hope they give me the 50% off. 

[nat]

Hahaha, sucker. They turned their clock forward just for the "last minute assholes."

[geepee16]

ok- i have to laugh at that!

i would like to point out one more thing to anyone who felt they were wrongly charged: visa, amex and i'm pretty sure mc and disc all have a consumer protection policy.  if you feel you were screwed, you just return the product and contact the company telling them of it and the merchant will not get paid.  it's a little more complicated than that but, from what i see, tzd is still around.  if they'd been out to take us all for money, there would have been a lot more bitching going on here.

my own experience with the last sale was that i accidentally submitted an order twice (and the first time was without the '50%' in the order ntoes.  i didn't get charged extra, twice or anything else other than what i asked for. just wanted to throw my fair experience into the mix. i hope everything works out for everyone on this.

[Turbo D]

It hasn't shown up on my credit card yet  I also haven't received the games. THose laggers  I'll keep you guys posted though 

[Nazi NecroPhile]

It hasn't shown up on my credit card yet.

You better send them an e-mail, as they should've charged your card and shipped the following business day.  I've had a couple of orders disappear before, even though they e-mailed the automatic order confirmation, so it does happen.  You've waited patiently for a week; that's more than long enough.

[Turbo D]

I got my package today !  and I got the 50% discount !  Good ol' tzd has come through for Turbo D  I have to say too that I am very pleased with the goods. I purchased riot zone, it came from the desert, a replacement duo pad and a 6' extension cord. I can't wait for their next sale, haha.

[nat]

Play It Came From the Desert as soon as possible.

[rag-time4]

I finally got my order from this sale, I thought I would post my thoughts...

I was charged for the order on November 20, but I never received the package. Supposedly, it was sent the next day via parcel post. I waited a few weeks, then last Thursday I called TZD and spoke with Steve about it, and he asked me to check with my post office to see if perhaps they had the package but held it at the office without delivery and failed to leave me a slip.

After checking with the post office on Monday, I called Steve again and let him know they didn't have the package at the post office. Luckily, he still had everything I ordered in stock and sent my order via priority mail, and it arrived yesterday.

I placed a pretty big order, so I was expecting more of a hassle then I got but he was friendly about it.

The only thing about the order that I didn't really like, other than the big delay, was the duopad I received. Instead of receiving a real duopad, what I got was a Turbopad with a pre-installed duo-compatible cable.

But overall the service was really good despite the delay.

[PCEngineHell]

I wouldn't call that service when they had you wait like a sucker for 30 days about...
Also,if they really shipped it,they would have filed  a claim,not sent you nosing around the post office. Insured packages require the sender to file first,not the recipient.  Most post offices don't hold packages unless they are insured and need a sig for the order to be delivered. Any other issues and they would have sent it back to TZD fast anyway.

[shubibiman]

That sucks. Anayway, all's well that ends well ;)

[rag-time4]

I wouldn't call that service when they had you wait like a sucker for 30 days about...
Also,if they really shipped it,they would have filed  a claim,not sent you nosing around the post office. Insured packages require the sender to file first,not the recipient.  Most post offices don't hold packages unless they are insured and need a sig for the order to be delivered. Any other issues and they would have sent it back to TZD fast anyway.

I was willing to check at the post office because it was a big order, and I never have had any problems with tzd orders before.

I don't believe they ever insure their packages or anything. The "second" box was sent priority with no delivery confirmation, no signature confirmation, no insurance, nothing.

But I did get everything I ordered.

[kid_rondeau]

The only thing about the order that I didn't really like, other than the big delay, was the duopad I received. Instead of receiving a real duopad, what I got was a Turbopad with a pre-installed duo-compatible cable.

They actually make that pretty clear on the website under "Details":
"Years ago we ran out of Duo pads. We had a custom cable made, then we've swapped the cable with a Turbo pad and Voila!, a Duo pad. The only thing different from the two was the sticker and the connector. We hope this fix will keep Duo owners playing on!"

...that, and the picture on the website is of a modded pad.


I understand your preference for original hardware, but something tells me that there were far fewer US DuoPads made than TurboPads. And then they had to buy the cable to swap and then go through the trouble of swapping them, and they still charge the same amount.

It seems like the best possible (and fairest) compromise to me.

[kid_rondeau]

Also,if they really shipped it,they would have filed  a claim,not sent you nosing around the post office. Insured packages require the sender to file first,not the recipient. 

Mike,
I won't comment/disagree on your post about who has to file first (sender or recipient), but the tone of your post as quoted above seems to imply that TZD took his money, kept it, shipped nothing, gave him the runaround, and then finally caved in when he asked about it a month later.

Is that what you mean to say?

[rag-time4]

They actually make that pretty clear on the website under "Details":
"Years ago we ran out of Duo pads. We had a custom cable made, then we've swapped the cable with a Turbo pad and Voila!, a Duo pad. The only thing different from the two was the sticker and the connector. We hope this fix will keep Duo owners playing on!"

...that, and the picture on the website is of a modded pad.


I understand your preference for original hardware, but something tells me that there were far fewer US DuoPads made than TurboPads. And then they had to buy the cable to swap and then go through the trouble of swapping them, and they still charge the same amount.

It seems like the best possible (and fairest) compromise to me.

Rondeau, thanks for pointing that out about the duo pad. I guess if I had really looked closely I would have seen that myself. The duo pad was really a throw in to my order, since I had 4 before getting this one.

Steve was very friendly and professional when I spoke with him. Like I said, other than the delay and the duo pad, I was really happy with the experience. He didn't give me any runaround, he just asked me to look into things before he replaced my entire order, which was a big order. I felt it was totally reasonable.

[Turbo D]

I think that modded duo pad they ship is pretty cool, haha. 

[PCEngineHell]

Also,if they really shipped it,they would have filed  a claim,not sent you nosing around the post office. Insured packages require the sender to file first,not the recipient. 

Mike,
I won't comment/disagree on your post about who has to file first (sender or recipient), but the tone of your post as quoted above seems to imply that TZD took his money, kept it, shipped nothing, gave him the runaround, and then finally caved in when he asked about it a month later.

Is that what you mean to say?

When a item is lost in the mail and is insured,the shipper has to start the claim on his end,and while doing so the recipient has to type up/write up a formal statement claiming it never arrived and have it ready for when the shipper starts the claim. In the case of damaged goods,the recipient can take them to the post office,but the sender will still need o do the claim paper work,and sometimes show the value of the item sent,and proof of how much the recipient paid,either on lost or damaged goods.


Master of the obvious you are about my tone towards TZD

Yea,thats what they did,thats what they did to my friend,me,alot of others.
My friend had to do a charge back on his credit card because TZD refused to refund the amount charged on our joint order,and place it back on his card,the amount they pulled out without informing us they suddenly ran out of stock on items they assured me they had over the phone. It was a large order also.

They used the excuse,"the boxes were sealed up,and were mis labeled" when people started getting pissed,but that was a farce because the guy had me on the phone while he was supposedly looking into open boxes and counting how many copies were left in them....and it wasn't cardboard I heard him shuffling around,it was plastic cases. Why you ask? Because I asked him if he had enough to do a multiple order and also had enough to last the weekend,as I was originally going to send a money order in via Priority Mail.

Thinking back on it now it was prob just a bunch of TV Sports titles in a box he was shuffling around for good sound fx

For more details read prior post on this thread. That Nov sales thing was a sham and a big bridge burning all in one. I did business with them since 1994 but I will never again do so as long as I live.

[Nazi NecroPhile]

I wouldn't call that service when they had you wait like a sucker for 30 days about...
Also,if they really shipped it,they would have filed  a claim,not sent you nosing around the post office. Insured packages require the sender to file first,not the recipient.  Most post offices don't hold packages unless they are insured and need a sig for the order to be delivered. Any other issues and they would have sent it back to TZD fast anyway.

Two things:

1) TZD didn't make him wait 30 days.  He chose to wait that long before contacting them about a possible lost shipment.  How would they know that the package didn't get to him?

2) TZD can only file a claim for something that was sent insured, COD, registered with postal insurance, or Express Mail.  They don't ship domestically via any of these options (I don't know about international shipments).

Let me add that the craziness of the USPS shouldn't be underestimated.  They have plenty of rules to follow, but they are often ignored and seldom enforced.  I see carriers smoking in their LLVs and leaving them running while they aren't in them, yet both are strictly prohibited.  When a shipment goes missing, it's not unreasonable to ask the postal clerks if they have any unclaimed / undeliverable packages laying about.

Rondeau, thanks for pointing that out about the duo pad. I guess if I had really looked closely I would have seen that myself.

Maybe, maybe not.  Their updated website didn't have the description included with the picture until recently, though the old website did.

Yea,thats what they did,thats what they did to my friend,me,alot of others.....For more details read prior post on this thread. That Nov sales thing was a sham and a big bridge burning all in one. I did business with them since 1994 but I will never again do so as long as I live.

Jeez, you're one bitter fellow.  I'm not saying that you there is no validity to your complaint, but the majority of people on here seem to be satisfied with their TZD dealings, not the other way around.

[PCEngineHell]

They didn't rip off or screw the majority,but it shouldn't have went wrong period. Honestly,I don't think they shipped his package originally,and yea, I am bitter when they have as of yet refunded my friends credit card on their own. The card company did it them selves via the charge back which becomes permanent in a few days,as they have a 30 day grace period on them. I also didn't like the comments they made about people on the forums here in email replies to my friend and Keranu,as they were shoddy... I wont be surprised if in a few months more LOT and Forgotten Worlds are re-discovered....and back on sale im limited supplies,if TZD is still around.

Also,It wasn't just people on these forums that got screwed,try talking to people on laseractive forums that made orders,a few of them did also.

[rag-time4]

They didn't rip off or screw the majority,but it shouldn't have went wrong period. Honestly,I don't think they shipped his package originally,and yea, I am bitter when they have as of yet refunded my friends credit card on their own.

Personally, I don't think the first package was sent either, but Steve was very friendly and professional when I spoke with him and didn't waste any time correcting the problem and getting my stuff to me after I called and spoke with him.

Regardless of any possible shenanigans on the part of TZD, I did get the stuff I paid for and I would order from them again if they had anything I wanted. Although my last order was a big one and took care of just about everything I didn't already have:

Splash Lake
It Came from the Desert
Buster Bros
Implode
Sim Earth
Battle Royale (starring Keranu)
Riot Zone
"DuoPad"

Considering I ordered a lot of stuff, I expected to get a lot more of a runaround, but like I said Steve was very professional with me and took care of the problem.

[kid_rondeau]

Rag-time,
how did you get ICftD? I didn't see that on their list of games, and I need that one...

[Nazi NecroPhile]

It Came From the Desert, Splash Lake, and Battle Royale were listed on their old site's welcome page.  You could order them by adding a note in the comments section of your order.

Ha-ha, I beat you to the punch, rag-time4.

[Turbo D]

I got it that way too